We would like you to feel at home with us and we will make every effort to respect your privacy and dignity and to meet your individual needs.
During your first month with us, a comprehensive assessment of your needs and individual preferences will be completed. We will then discuss the assessment information with you, your family and your health care providers to formulate your Personal Care Plan. Your cultural and spiritual needs and customs will be accommodated in your Plan. The contents of your Personal Care Plan are confidential and will only be accessible to those who provide your care. Each month your Personal Care Plan will be reviewed and, if appropriate, amended in consultation with you or your family.
We aim to offer you the care to ensure your comfort and dignity, and the support you may need to pursue your interests and preserve your independence.
We believe that ongoing involvement with your family and friends is an integral and invaluable component of your wellbeing and we welcome their contact and visits at any time.
A holistic, multi-disciplinary approach is taken to providing contemporary care in partnership with each consumer or representative.
Our team of dedicated care staff comprises of registered nurses, enrolled nurses and qualified personal care workers. A registered nurse is available on site 24 hours a day, 7 days a week.
Our small personalised dementia care unit provides special care for those with cognitive impairments such as Alzheimer’s disease. This safe, quiet and secure living area offers single rooms, each with an ensuite bathroom, and has an interior and exterior courtyard garden.
A suitably focused activities program has been developed to assist in maintaining dignity and self- esteem, and to provide an opportunity for enjoyment, social contact and the preservation of residual skills. Pet therapy, music therapy, and reminiscing sessions are just some of the activities on offer.
Short stay arrangements can be beneficial to consumers and caregivers, giving each a restful break from everyday responsibilities. A respite stay is perfect if you are caring for a loved one and are planning a holiday, need a break or need the opportunity to introduce your loved one to a community living setting.
Arrangements can easily be made by contacting our office. A potential consumer requires an Aged Care Assessment Service (“ACAS”) assessment.
Our dedicated team at The Alexander can provide Palliative care if you have a terminal illness. In what can be a long and often difficult journey we will always try to preserve your quality of life and assist in managing end of life with dignity.
Dying is a normal part of life and a human experience, not just a biological or medical event.
Consumers’ must be empowered to direct their own care, whenever possible. A consumers needs, goals and wishes at the end of life may change over time.
Providing for the cultural, spiritual and psychosocial needs of consumers, and their families and carers is as important as meeting their physical needs.
Recognising when a consumer is approaching the end of their life is essential to delivering appropriate, compassionate and timely end-of-life care.
The prognosis and the way that people respond to medical treatment will vary between individuals. This means that there is potential for ambiguity and uncertainty at the end of life. This must be honestly and openly acknowledged, and discussed with consumers’, substitute decision-makers, families and carers.
Safe and high-quality end-of-life care is consumer and family-centred. Whenever possible, it should be aligned with the values, needs and wishes of the individual, and their family or carers. Such care should consider the consumers’ expressed wishes regarding the circumstances, environment and place in which they wish to die.
Safe and high-quality end-of-life care requires the availability of appropriately qualified, skilled and experienced interdisciplinary teams.
Effective communication, collaboration and teamwork to ensure continuity and coordination between teams, within and between settings, and across multiple episodes of care.
Years of Caring
Nurses & Staff